Frequently Asked Questions
Everything you need to know about your Starforged experience.
What materials are used in Starforged jewelry and accessories?
We pride ourselves on using premium materials, including 925 sterling silver, high-grade stainless steel, and ethically sourced gemstones to ensure durability and a luxury finish.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-made pieces are final sale.
How should I care for my Starforged items?
To maintain the luster of your pieces, avoid contact with harsh chemicals, perfumes, and water. Store them in a cool, dry place and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Applicable customs duties and taxes are calculated at checkout for a seamless delivery experience.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.